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VMware SRM

VMware SRM

Overview

What is VMware SRM?

VMware's Site Recovery Manager (VMware SRM) is a disaster recovery option, used to automate orchestration of failover and failback to minimize downtime and improve availability with VMware Site Recovery Manager.

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Recent Reviews

TrustRadius Insights

Easy Configuration and Execution: Reviewers have found VMWare SRM to be very easy to configure and execute, even for those who are not …
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Pricing

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What is VMware SRM?

VMware's Site Recovery Manager (VMware SRM) is a disaster recovery option, used to automate orchestration of failover and failback to minimize downtime and improve availability with VMware Site Recovery Manager.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

Tech Preview: Site Recovery Manager and ActiveDR Setup and Test Recovery

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Product Details

What is VMware SRM?

VMware's Site Recovery Manager (VMware SRM) is a disaster recovery option, used to automate orchestration of failover and failback to minimize downtime and improve availability with VMware Site Recovery Manager.

VMware SRM Technical Details

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Comparisons

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Reviews and Ratings

(32)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Easy Configuration and Execution: Reviewers have found VMWare SRM to be very easy to configure and execute, even for those who are not virtualization experts. This indicates that the product offers a user-friendly interface and does not require extensive technical knowledge to set up.

Multiple Protection Groups and Recovery Plans: Several users mentioned the helpfulness of having multiple protection groups and recovery plans in VMWare SRM. This feature allows users to implement recovery priorities and partial or full site recovery based on their specific needs, providing greater control over their disaster recovery processes.

Automated Replication Management: Users appreciate the automated replication management in VMWare SRM. The software takes care of replication from the failover site to the old primary site without requiring any additional tasks, making the disaster recovery process streamlined and time-saving.

Expensive Licensing: Many users have expressed concerns about the high cost of VMWare's licensing, particularly for those who only have a small number of virtual machines. They feel that the pricing is not justified by the value they receive.

Difficulty in Resolving Support Tickets: Several users have faced challenges when trying to get their support tickets resolved by VMWare support. This has led to frustration and delays in problem resolution, impacting their overall experience with the product.

Quality of Products and Technical Support Teams: Users are disappointed with the declining quality of VMWare's products and technical support teams. They believe that there has been a significant degradation in both areas over time.

Attribute Ratings

Reviews

(1-4 of 4)
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Score 10 out of 10
Vetted Review
Verified User
Incentivized
Our department uses vCenter SRM to utilize an off site failover of our VM's. In case of a disaster VMware SRM has proven year after year to satisfy our annual audits of testing our failover procedures. Critical applications such as Exchange, SQL, Oracle, IIS, and others have all been tested and the fallback procedures that SRM has are seamless.
  • Easy configuration and setup.
  • Testing of a particular VM or datastore with several VMs is easy.
  • Auto configuration of IPs makes the process even easier.
  • The upgrade process can use a little fine tuning.
  • The use of SRM being on an appliance instead of only running on Windows is needed as well.
SRM is a must-have tool if your business requires you to failover your VMs to a disaster recovery site and provide valid testing and real-time numbers. Our VP office is always amazed at how easily we are able to satisfy our annual testing and show actual results with time stamps and the sequence of each VM that is up and running.

SRM may not be needed in a very small business that does not have the capacity nor the need to have their infrastructure off site in a form of a disaster recovery site.
  • Satisfy Audits
  • Saved money on not having to have everything in the cloud.
Alejandro Contreras | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User
SRM was compared against Veeam as the tool of choice for our virtual disaster recovery tool across our organization.
  • Easy to build a recovery plan
  • Easy to test recovery plans
  • Works with storage based replication or non storage based replication
  • It’s unfortunate, but more and more, the quality of VMware’s products and the technical support teams behind them has degraded significantly. We have opened several support requests within the last few months and ended up resolving a large majority ourselves due to the poor performance of their remote teams.
  • VMware is suffering from the same illness that’s affecting multiple U.S. technology firms, in that their focus has shifted completely away from their customers and moved to pleasing investors. In doing so, clients suffer because they do not get properly tested products and the support teams behind them are very weak and overwhelmed.
  • We worked close to a month trying to get SRM V6.5 to work. We have worked with many previous versions of SRM in the past while using HP EVAs, NetApps and Hitachi arrays, and we can honestly say that we are greatly disappointed with this release and the company.
  • We escalated right up to engineering, but their response times were brutally slow; the technicians were juniors at best.
  • As a technology leader, the last thing you want during a DR is to be dealing with a company that just can't deliver. SRM is not cheap, and you would expect much better products and support from VMware.
  • If you are comparing products, try other companies like Veeam... We ended up using them instead, the setup and execution was easy and seamless, and they answered all our questions quickly and efficiently. They actually do care about their clients.
SRM is a good tool for a quick DR failover to a remote site.
  • Due to the very poor experiences we had with the setup and their support teams, I would not recommend it.
If SRM worked as advertised, it would be comparable, however, Veeam also provides you with the ability to create real time labs with your machines, and they can be accessed via a proxy. This allows you to failover some machines and test them from outside the DR bubble.
Abhishek Thakor | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
VMware Site Recovery Manager has been used to set up disaster recovery on all Tier 1 application servers. It is used across the whole organization. It address the issue of any failure or outage on [our] primary data center.
  • Very easy to set up disaster recovery.
  • Easy to manage and troubleshoot any issue.
  • One click to failover and failback.
  • Data sync is live and very consistent.
  • Pre-configuration of DR IP so after failover all VMs automatically bring up new IPs, no further configuration required.
  • Excellent VMware support in case of any failure.
  • Disaster recovery set up and configuration can be verified by running tests in test mode and capture the test results.
  • Priority level, server dependencies can be pre-configured.
  • Missing plug-in in VI Client.
VMs require to club into one ESX cluster for easy set up and disaster recovery, that point I don't like.
  • Better customer service.
  • Employees actually like to work on VMware Site Recovery manager and are very happy to see the overall out come.
  • Storage Level replication and manual failover /failback
Automatic vs manual efforts.
Application stack holders , all Tier 1 application servers configured under SRM for disaster recovery.
- VMware admins ,
- Storage admins
  • Disaster recovery
  • Easy to move workloads to DR site in case of hardware maintenance
  • point in time snapshot base replication, less chance of data loss and corruption
  • we use script for IP customization and DNS update for Linux VMs
  • Manual failover workload by mounting storage Lun snapshot and make it read/write on DR site
- easy to set up
- easy to protect critical servers in case of disaster
Excellent support provides by VMware , understand the issue and provide quick resolution
VMware provided support to resolve the issue when fail-over stuck and I was unable to cancel that to recover the servers
Dan Forlano | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
VMware Site Recovery Manager (SRM) is used for mission critical servers. It gives us the ability to recover quickly, minimizing downtime in our globally supported company.
  • Ability to start servers in stages based on dependencies (DNS, DHCP, DC's first, database servers 2nd, applications 3rd, etc)
  • Ability to test failover in a "bubble network" Validate that the process does work in a controlled environment.
  • The ability to fail back is crucial. SRM has addressed this issue with its recovery plan policies.
  • Using self signed certs offer constant reconnections to remote devices.
  • Instruction or recommendations on how to patch, should you shutdown appliances or vmotion. Offer better understanding on DR (target) storage DRS or not to DRS, etc. This may be a vReplication issue.
  • Improve integration where vCenter service reboots are reduced or eliminated "Not Connected to SRM server" from vCenter to SRM error message "getAttribute: Session already invalidated".
We use the 25 server license for our environment and can fit all our mission critical systems for DR/BC. The license worked well within our budget. Setting up a test process and walk-thru is probably the most difficult part of this process. An "easy" test button would be cool.
  • The biggest positive is that we have a data recovery solution that we can test and verify in a live condition. Prior to this we were only hoping we could recover from a disaster.
  • We've been only running for 4 months and haven't had to use SRM.
Entertained Veeam, however with SRM's tight integration and "brand" it was an easy decision. The cost for a 25 server license also weighed in the decision for using a VMware product. Plus I am a VMware fan and feel this option to go with SRM will transcend jobs.
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